Business Disciplines

• • Domestic claims (Accidental Damage, Burglary, Fire, Impact, Water etc)
  • Commercial Property Damage claims
  • Landlord / Malicious Damage claims
  • Rural Property Damage claims (fencing, stock loss, machinery, motor vehicle, plant and equipment etc)
  • Strata claims

  Specialist Areas

  • CAT claims – Certified Water & Mould Damage Technician
  • Commercial claims including fire & flood loss
  • Complex / Contentious / Sensitive claims
  • Domestic claims including fire & flood loss

  Qualifications/MEMBERSHIPS

  • 2024 — Australian Society of Building Biologists (ASBB member – renewal)
  • 2024 — Institute of Inspection Cleaning & Restoration Cleaning (IICRC member – renewal)
  • 2023 — Women’s Global LEAD Leadership Exploration & Development Program, Crawford & Company
  • 2023 — Manager Accelerator Program (MAP), Crawford & Company
  • 2023 — Aspiring Managers Program (AMP), Crawford & Company
  • 2023 — General Insurance Code of Practice (Renewal), ANZIIF
  • 2022 – 2023 — Mould Testing Technician, Australian College of Environmental Studies (ACES)
  • 2022 — IICRC Water Damage Restoration Technician, Decon Systems
  • 2021 — RG146 Tier 2 General Insurance Certification, FEP Online
  • 2019 — Train the Trainer, Australian Electoral Commission
  • 2016 — Train the Trainer, Australian Bureau of Statistics
  • 2014 – 2023 – Various insurance courses completed, including assessment, remediation & repair of asbestos, arson, burglary, fire, flood, and mould affected properties

  Experience

  • 2022 – 2023 — Branch Manager / Senior External Claims Adjuster – Crawford & Company
  • 2021 – 2022 — Farm Insurance Specialist, Achmea Farm Insurance
  • 2018 – 2021 — Insurance Specialist / Project Manager, Creations Homes
  • 2014 – 2018 — Claims Assistant / Branch Manager / External Loss Adjuster, Cunningham Lindsey
  • 2014 – 2015 — New Home Sales & Design Consultant, Plunkett Homes
  • 2013 – 2021 — Various government managerial contract roles