Business Disciplines

• • Domestic claims (fire, burglary, water, impact, accidental damage etc.)
  • Landlord claims
  • Strata claims
  • Commercial property damage claims

  Specialist Areas

  • Large domestic fire damage claims
  • Complex/contentious claims
  • Fraud awareness and identification

  Qualifications

  • 2020 – ANZIIF Senior Associate Membership, CIP
  • 2020 – Diploma of Loss Adjusting
  • 2013 – Diploma of Human Resource Management
  • 2009 – Certificate Leadership Development Program, Uni of NSW
  • 2007 – Certificate Investigations Management, Sydney Institute of Professional Studies
  • 2007 – Diploma of Business, Frontline Management
  • Prior – Certificates General Insurance, Customer Service Financial Institutions, and Office Administration

  Experience

  • Current – National Loss Adjuster Manager, AIM Insurance Services
  • 2015 – 2022 – State Operations Manager, Team Leader, Senior Loss Adjuster, Senior Desktop Adjuster – Crawford and Company
  • 2013 – 2015 – Insurance Officer/Business Development Manager – Shiels and Grahams Jewellers
  • 2004 – 2011 – Senior Claims Manager, Investigations Manager, Quality Assurance Team Leader, Claims Team Leader, Claims Consultant – IAG
  • 2003 – 2004 – Personal Injury Claims Consultant, CTP – Allianz Australia Ltd
  • 2000 – 2002 – Personal Assistant – A.T. Kearney Consultants (London)
  • 1998 – 2000 – Elders Claims Consultant – Wyatt Gallagher Bassett (Brisbane)
  • 1997 – 1998 – Claims Consultant – Commercial Union/CGU Insurance
  • 1996 – 1997 – Administration Officer – TJ Sinclair & Associates